Welcome to the Platform, a place where you can share your views and opinions and tell us what matters to you.

 

Using surveys, The Platform gives you the chance to get involved and help us improve the service we provide together. 

Your voice counts, and we are committed to listening to you. We will use your comments to help shape services from your perspective, always striving for outstanding customer service in all that we do.

You can do all this from the comfort of your own home, and if you have signed up then each time you complete a survey you will be entered into a prize draw to win high street vouchers – what could be simpler?

Have your say

Covid-19 doing our best for our customers May 2020

As we adapt our services to follow the latest government advice and ensure the safety of our customers and staff, it’s important to us that our customers work with us to share their views and shape our approach. 
We want to continue to do all we can to support you through these challenging times. To help with this we are keen to get your views and would be really grateful if you could spare a few minutes of your time to help us with this by completing our survey.
The survey questions are designed to help us understand the situation and decide “together” the best way to communicate and deliver our services. 


Sign up

Be the first to hear about new surveys available and be in with a chance of winning some great prizes.

Survey results

Get in touch

If you any ideas of topics you would like us to cover in the surveys or if you have any questions regarding getting involved please contact us using the following email:

 

customerengagement@flagship-group.co.uk

Chat to our virtual agent

Chat to our virtual agent

×
Your details