We are passionate about providing homes that people love.

‘You and your home’ covers all aspects of your tenancy, how to log a repair, pay your rent and information about welfare reform and benefits.

Emergency repairs

 

*We define an emergency as an issue that is causing significant damage to your home or an immediate health and safety risk, such as water escaping into electrics.*

Gas/oil heating repairs

All other repairs

Your rent

Paying your rent and any charges should be your top priority.

You are responsible for ensuring that these are paid in full, and on time.

Find out how to pay your rent, view your rent statement and find out about service charges.

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Your tenancy

All you need to know

Find out what you are responsible for as a customer, information about home insurance and altering your home

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