You can set up a Direct Debit on the following frequencies:

Weekly, fortnightly or four-weekly (Monday-Friday) or monthly, on a day between the 1st and 28th. 

All the normal Direct Debit safeguards and guarantees apply when doing it online. No changes in the amount date or frequency to be debited can be made without notifying you at least 10 working days in advance of your bank account being debited.

In the event of any error, you are entitled to an immediate refund from your bank or building society. You have the right to cancel a Direct Debit instruction at any time simply by contacting your bank or building society.

You can also set up your Direct Debit over the phone or by post.

Please confirm you hold a UK bank account OR the bank account holder is present
Please confirm that only one signature is required to set up a Direct Debit instruction from this bank account

Paper Mandate

We can only set up a Direct Debit online if you're the bank account holder and only one signature is required to set up a Direct Debit Instruction from this account.

To continue with the application download and complete this form and send to the address at the top of the form.

If you would like us to send you a form in the post call Response on 0808 168 4555.

Note: Questions marked by * are mandatory

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Please Note:If your monthly start date falls within 16 days of today then your first payment will be taken the following month. If your chosen date falls on a non-working day, the payment will be taken on the next available working day.

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